Approved Hotspot Makers
Please be very careful if purchasing a Helium Hotspot from a non-authorized seller.
Hotspots can be transferred from one Helium Wallet to another.
Once they are added to the blockchain, only the owning wallet can transfer it to another.
Any transfers are solely between the two entities ("Buyer" and "Seller"), and Helium is not involved.
Nova Labs (formerly known as Helium Systems, Inc) was the first Hotspot manufacturer. Starting in early 2019, they produced the first hardware capable of mining HNT and providing LoRaWAN wireless coverage. In total, Nova Labs produced and sold the first 13,000 Hotspots to the Helium community to seed the Network. Nova Labs no longer manufacturers IOT Hotspots, but there is now an extensive list of approved manufacturers (known in the community as "Makers")
Since the introduction of HIP-19, additional approved Makers have been added. Each approved Maker is given a unique onboarding address on the Helium blockchain where they are required to burn data credits to onboard their unique Hotspots before they are granted access to the blockchain.
Number of IOT Hotspots Deployed by Each Maker
In May 2024 the Helium Foundation formalized new obligations and accountability measures for manufacturers in the ecosystem. All existing IOT Makers, at the request of the Foundation, have signed new commercial agreements to improve performance and accountability on the supply side of the IOT ecosystem.
Defining an “Approved Maker” for the IOT Network
The Foundation takes its role as Network steward seriously and works to ensure a healthy ecosystem of commercial participants. Over the long-term, a fair and open Network should be as permissionless as possible, however the realities of decentralization come with trade-offs. Bearing this in mind, the Foundation will continue to hold Makers accountable to the integrity which the Helium community deserves, until more processes can efficiently move on-chain.
Approved Maker Obligations
Under the terms of the commercial agreement, Makers will fulfill a series of obligations including:
- Maintain Hotspot Firmware including all appropriate LoRaWAN specifications, and communicate excessive delays of a public gateway-RS release.
- Maintain a sufficient Onboarding Data Credit balance.
- Respond to Foundation requests in a reasonable timeframe.
- Be responsive to customers within commercially appropriate timelines.
- Maintain public communications with respect to product and service support or changes.
- That the Maker will not manipulate or “game” any Network incentives themselves, nor will the Maker permit or facilitate such activity.
- That the Maker will not allow any ‘dual-mining’ that may degrade wireless connectivity or service.
Given that the Helium Network is decentralized in nature, there is some element for buyers to do their own research.
The Foundation will respond to aggregate issues by alerting Makers to community feedback, but has no responsibility for managing individual support matters. If community managers and Foundation employees are alerted to enough issues with a given Maker, that Maker will be prompted to acknowledge those issues in their public communications or in the Helium Network Discord server as appropriate. Failure by a Maker to acknowledge issues may result in removal from the ecosystem and withdrawal of approved maker status.
Currently Approved Hotspot makers
Atom
- Website
- Support: support@atomservices.io & FAQ
- iOS App - Android App
- Web Dashboard
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: 13XuP2DjHEHVkKguDDZD2ev5AeqMLuJ8UQ44efEcDmVTnBcvc6F
- Maker DC Balance: N6R5srMd7myVc7BfiCSrYktpQxFG8yGDpYC5x8jiADe`
ClodPi
- Website
- Support: support@clodpi.io
- Android App
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: 13XuP2DjHEHVkKguDDZD2ev5AeqMLuJ8UQ44efEcDmVTnBcvc6F
- Maker DC Balance: BowTTD8gfUWNdH2Gzf7ihFH5AHGV4PNNsJe2bvXbVhQr
Dragino
- Website
- Support: support@dragino.com & Wiki
- Android App
- IOT Hotspot HIP19 Applications:
- HP0A: Light Outdoor Hotspot
- HP0C: Light Indoor Hotspot
- HP0D: Full Outdoor Hotspot
- Onboarding Maker Address: 7YkWs3SGiB1KuXp2G3HUwSQMCtwDMiKZBVEaCgh7NMyB
- Maker DC Balance: G3t7DdiDVrTh9uhyEiSbD8HWfwvU9Bbqdpk1D2S3ENih
EDATEC (EDA-IoT)
- Website
- Support: support@edatec.cn
- iOS App - Android App
- IOT Hotspot HIP19 Applications:
- Onboarding Maker Address: 2L6HuhKcFJWHgQrfc9S2QLEvBzRkGx86Dy18uhn1yRbb
- Maker DC Balance: J5H7w6hZpHdHXAvQ2iVaiNYqsebzARdHFsfBT7DGnsow
Finestra (Mimiq)
- Website & Support site
- Support: support@mimiq.io & Support site
- iOS App - Android App
- Web Dashboard
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: 4cxEWUVc9awGNU35CN9zxYzQBCXKie44KcrsjPyD1JhE
- Maker DC Balance: Ge2NRZw8oYbCccUNrQnhJTeC9uXEMMqFREtDG4LSUKSC
FreedomFi (Now owned by Nova Labs)
- Website No direct sales while HIP-113 CBRS is Experimental is deployed.
- Support: hardware@hellohelium.com and Support site
- iOS App - Android App
- MOBILE Hotspot HIP19 Application
- Onboarding Maker Address: A4QTuD3bFUCnBfBaxazJs65dcQbA1yDaAmooWSiVz1P8
- Maker DC Balance: JDwACm38fDUgYANHMvZRY2Ypupjsv73kQLkkkvmHE18K
The FreedomFI Hotspot can work as an IOT Hotspot, a MOBILE CBRS Hotspot or operate on both networks.
Helium Systems Inc (Now Nova Labs)
- iOS App - Android App
- Support: support@helium.com
- Onboarding Maker Address: 762bAGFtTj7L5UM92Rgz8YNtR7Rz6JmCZpUWxEDa5MfN
- Maker DC Balance: 9QE81tA5A7q4f5cPE8Kf2jHMQBM9prvbjarqmNjmBx7a
Kerlink
- Website Sales via distributors
- Support: support@kerlink.com
- Web App
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: 4gQwHW4Sy9SGfjrNn1ALgVcHYcbBHA1p2F4NWVmoqRkN
- Maker DC Balance: 7MLcCSUA9ZgSEAWWzCwu8UVamWSopHQhKzc948GgAuAE
MerryIOT (Browan)
- Website Sales via distributors
- Support: support@merryiot.com
- iOS App - Android App
- IOT Hotspot HIP19 Applications:
- Onboarding Maker Address: GgPBDKKCARqehPH8JCU5tZLFbRR86hLH1f2KPSXfrfPX
- Maker DC Balance: 7Lw1y2H6LfxW6QUU5EpBSmHHZ4Ne8augXEkvXA2XB4Wb
MNTD (RAKwireless)
- Website
- Support: hello@getmntd.com & Support site
- IOT iOS App - IOT Android App
IOT Hotspot
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address: GUnni1pcVJjA6paJDvHxBixiJMdMCKYVX2YotBpXPUP1
- IOT Maker DC Balance: 4DJ2RJN5SAUVeDbXSqNFtXom5BMs64PXkdXKnutDhbhY
MOBILE Wi-Fi Hotspot
- MOBILE Wi-Fi Hotspot HIP-53 Maker vote
- MOBILE Onboarding Maker Address: GH6tvrii4DrhpA34xucjRTE1qxhRfF1HQ5UAeXiRtRv2
- MOBILE Maker DC Balance: GFCbw4fnvcWLgxoANEwZZLuoMmJ2KZrDtMdsjQUqs3Hc
- MOBILE Maker MOBILE Balance: AjoRqcCxS3A7rWtr6BZ3nQ4iMot8r9mMQz2Hw27Pvrbc
Nova Labs (was Helium Systems, Inc.)
Selling MOBILE Wi-Fi Hotspot under the HelloHelium identity
- Website
- Support: hardware@hellohelium.com and Support site
- iOS App - Android App
- MOBILE Onboarding Maker Address: FbnCZoQzE9GrmWxG1yMsYyw4YrEJSZjyNVtF3PDCPzoi
- MOBILE Maker DC Balance: t4P24xTVyySL4XSBvR3hJa3fgMyKy4pwfMU6BFb8H8P
- MOBILE Maker MOBILE Balance: AT9c65QDqGxL8gqqGGq1RzQhwuvBAChfkj3nrZZ6HycC
Osprey Electronics (Ingenious Technology)
- Website
- Support: support@ospreyelectronics.io
- iOS App - Android App
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: BYGWtbHPgh95Ceof8e1pLX64hFoddEWg1VBXoutpA2xA
- Maker DC Balance: L1HRZ8yw4HPYhgFg49phHLbDJhXQC4sttMb4zepDNaX
ResIOT.io
- Website
- Support: support@resiot.io & Support Tickets
- iOS App - Android App
- Web Dashboard
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: DXLHbh34wg3WfwigZ9QGax6qV33KqMMpLASHXdyfCKnJ
- Maker DC Balance: EmX5VdVRyTovH3zPmXpo88QohWW7qUdCGLAexAUXbZ5Z
RisingHF
- Website
- Support: support@risinghf.com
- iOS App - Android App
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: AjDr19KeFdD94vQJ4FLaqJ1s1MGY6KfYFHq4wrPnbonB
- Maker DC Balance: fWo8vJBZX3sf4Ti88cVypmZYjQgpjicwtQjmc97PEYj
SenseCAP (Seeed)
- Website
- Support: sensecap@seeed.cc & Support site
- Discord
- iOS App- Android App
- Web Dashboard
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: Dbgjonwh5kzaQ4N9QFghC6UvFjQrMx1d9gRVf7ZWJTAT
- Maker DC Balance: EPZiEpqAPKJ6DNFgrZQp2jKb144rPxRzSqTAdXmEvQQu
Smart Harvest
- Website
- Support: mailto:hello@smartharvest.ca
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: 8NM1ZHof9r7cAtEUSV5NKWirq8DWtADM58drodaVX5mc
- Maker DC Balance: HgE9pVm15raknPQ8t9dddYLXXnDagJ4zQmy2WVYDv6sw
No longer approved and discontinued Makers
The following organizations have not signed the new Maker agreement with the Helium Foundation. Given that there is no guarantee to the community that the Maker’s obligations will be fulfilled, the Foundation cannot, in good conscience, allow these organizations to maintain “Approved Maker” status. Each of these Makers have been removed from the Helium Network website and will no longer have access to add new Manufactured Hotspots to the onboarding server. Please note that Hotspots already sold by the maker can still be added to the Network, whether through a Maker’s existing Data Credit balance or through user-funded onboarding. Please reach out to the respective Maker support channels for any questions related to their operations.No new manufactured Hotspots are allowed on the network by these makers. Existing stock already manufactured in sales channels or in storage already manufactured can be onboarded onto the network.
Helium Foundation still requests that these makers fulfill their obligations to their customers to fund the $40+$10 Onboarding and Location assertion fees but cannot enforce this requirement. Owners of un-onboarded Hotspots can pay the onboarding and location assertion fees from their own wallets if maker wallets are out of DC funds by using the Helium Wallet App. to onboard. Do not use the maker apps or the "Repair Onboarding" option in the Helium Wallet app unless the maker has enough DC in their wallet balance for the onboarding and assert transactions.
Aiteks
- Website
- Support: Service@aiteks.com & Support site
- iOS App - Android App
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: DAGft4CeGyCUCUZCmoeocWKfVNAKy7x23e8d78UAVgxN
- Maker DC Balance: 64HdVvjsLgbUiNArBzdeJeaNwnJLsH7P3iCVaGvHUMcA
Bobcat (Bobber)
- Website
- Support: support@bobber.comm and Support site
- Maker App: use the Apple or Android JDX App or Helium Wallet app not the JDI, Bobber or Helium Hotspot Apps.
- iOS JDX App at Apple store at the Apple Store.
IOT Hotspot
- IOT Hotspot (Bobcat 300) HIP19 Application Bobber 300 Updated Application
- IOT Onboarding Maker Address: J3x43BeosxpPjNgkbSLpZm1uv7kuk1VMpEsXEMiQD9nP
- IOT Maker DC Balance: Ei3w4EFn3oP9fbS8NCx1gad4gFCc7uRVy9QJHEFW3U8E
MOBILE Hotspot
- MOBILE Hotspot (BobCat 500) HIP19 Application Bobber 300
- MOBILE Onboarding Maker Address: GT5scVWkD7U4efoVQdXZxgY9eFa3Gph8PRZuJVfdUvEs
- MOBILE Maker DC Balance: 7Ji3WiD8fFVx6CmGiADDMzrutgwfu17ppBB5wnCrtMar
Calchip
- Website
- Support: support@calchipconnect.com
- For onboarding use the Helium Wallet App
- IOT Onboarding Maker Address: 3YP8z4bTzzU2G2aHFtU1WH92qEYjMSDFT6bubUwS3HKP
- IOT Maker DC Balance: HBYgVd4zZXhWKuXeVtHnkGnXwrBoHLMw9TqpRpaVLpi6
Calchip sold several brands of Helium Hotspot under their own onboarding account and also sold brands of Hotspot that usethe Makers onboarding account. Contact them for clarification if you purchased a Hotspot from Calchip and cannot onboard. RAKwiress hotspots branded MNTD will onboard under the MNTD maker above.
Controllino (Conelcom)
Maker discontinued product, support taken over by Nebra
- Website
- Support Info
- iOS App - Android App
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address:
GSfvrKxBSmU31yEjG1H1Eo6ubTmEVePiRNUDJzLHtr39
- Controllino maker wallet may need funding with some SOL to be able to onboard Controllino hotspots.
- IOT Maker DC Balance: HUWwtkAEGLwrpf77VUcq5webPA95fPvbEruHToHvw6xM
Cotx Networks
- Website
- iOS App - Android App
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address: 6wNKFCGPUZ2xjzDzsa8azb35CshUM8MsvtG8iKUb2wAu
- IOT Maker DC Balance: CbfSGy5ottU5d36AggUjNkmvUsWxizSLausRjWUsWa3c
Deeper
Maker suspended April 2022
- Website
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address: BC6NUhGr8jg5sQjxxRbcnmkFGrCaxsNz95kqXxekCk1X
Dusun
- Website
- Support: support@hzdusun.com & Wiki
- iOS App - Android App
- IOT Hotspot HIP19 Applications:
- Onboarding Maker Address: CsPTi4ANMoa9HsNFXXHyxXTozzkLhf1hjca8imm4zFBm
- Maker DC Balance: CJeNG25vjMSY9p7iBHenTwET5AopvWwWM56yGLjYi95z
Heltec
- Website
- Support: support@heltec.cn & SupportSite
- Maker App
- IOT Hotspot HIP19 Application:
- IOT Onboarding Maker Address: Gf3X5Squ4ipRn6R6v9cGgUCfzJGY9ESe6LPaCLahgB1e
- IOT Maker DC Balance: E39kzwKg8TphEjkLEaQVVXbFytq5TMmqcLBGYhVJH52q
Hummingbird (RUFF)
- Website
- Support: topelinux@gmail.com
- iOS App - Android App
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: CHsiaFdsaMcvMM2GaaRLgkjwTdt23h6ZuUGzy7dZ2erh
- Maker DC Balance: 2Sa85yEVGttpYB9KThJVw6VEsexT9AtBEZ5Rd6vFfts6
KS Technologies
- Website
- Support: info@kstechnologies.com
- Android App
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address: Bw6vvtAvJg8Sx8VhvNp1hvx6Y1awNTrfrbwAqgFBTCZk
- IOT Maker DC Balance: 7Ns9ZoTFoCi1XowMMtVtiCPWVKBnrZ1ZHuyBcfvAL1GL
Linxdot (FX Technology)
- Website
- Support: tech@linxdot.com & SupportSite
- Discord
- iOS App - Android App
- IOT Hotspot HIP19 Application:
- MOBILE Hotspot HIP19 Application Unapproved
- IOT Onboarding Maker Address: G684Spp6qzK8YxwiVDWLnpxiHVKc6jxJ4R94mGiadzxE
- IOT Maker DC Balance: F6g8FPRvhcKkQHnkcRD9KozjJ5J8SX9FAHUeBduRLp9k
LongAP (HeNet BV)
- Website
- Support: support@longap.co
- Local Dashboard
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address: Rb3L2FWhuQenfpfcMKfW7Q4sJPSPbHxrjdMRDpCnyQn
- IOT Maker DC Balance: C75UoLFge4T9xbxhJL9wBujWBniRjv8dpWjQkJAUBtSR
Midas wireless
- Website
- Support: service@midaswireless.com & Contact Form
- iOS App - Android App
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address: 7Eo4DiXKo2ZAdSSeDT7tqXDebXtvST5RrzwMXjzwGLng
- IOT Maker DC Balance: CXbA3PDzDndtt1Vz2HnLYG5iNuucHgM8r2PoywoHw1wM
Milesight IoT
- Website
- Support site
- Onboarding videos
- Android App
- IOT Hotspot HIP19 Application:
- IOT Onboarding Maker Address: 3xW9BFJj9JcwmiHsMh7eSF2BAbtXrLC6W7yZKQVrccxJ
- IOT Maker DC Balance: 4MFoqMbisKm3WkAbz8MkiqMNtneDDmxYrsRPR6yaQWi5
Nebra
- Website
- Support Site & Support Ticket & Subscribed support
- iOS App - Android App
- IOT Hotspot HIP19 Application:
- MOBILE Hotspot HIP19 Application
- IOT Onboarding Maker Address: 6WUYM3un77uNkHEnqezZFqAyar3uLkGpZdt2duqD8WxZ
- IOT Maker DC Balance: GSZwHnoEzU48TRePifwmdWuDjdLKU1CY7wqET2k7Qrkg
Option
- Website
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address: BNsSS2M1SbPfx4QtALqybgoaJHmTjJyYmxGBQd1TGnhi
- IOT Maker DC Balance: BtF9cu649auzagceY4KEGbKjaz3PKbtjtWqYvRCdyv8W
Panther
- Website
- Support: service@panther.global & Support site
- IOT Hotspot HIP19 Application
- Onboarding Maker Address: 9cxSeXb1s7pnXJ85kg2XYP8bQ6V9Vj7zQEycBcQ7ipBG
- Maker DC Balance: 98K3CTUaEUDgjHtUGi5pXsfb6zYno1sv8QbGTdhNc9Vb
Pisces (GreenPalm)
- Website
- Support: support@piscesminer.com
- iOS App - Android App
- IOT Hotspot HIP19 Application:
- IOT Onboarding Maker Address: z9NMoB6AvMhksCmMdSkjh8avdXfdX2S5NQRB74unSz8
- IOT Maker DC Balance: DTu9ZGjXvaeykhgPX8sWJXTyp3PNP7SXZ4Tu8D4mYYPQ
Pycom
Maker went into liquidation. Support taken over by Nebra
- Website
- Support info
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address:
FKzKboxHPKRWgoJDmZHHZScMc8QLo2XpiF3CnUWTfzHJ
- Pycom maker wallet may need funding with some SOL to be able to onboard.
- IOT Maker DC Balance: 4NZwFx2jD12CwL3GYPj7Vni3C4XfnQdDox6rsunAA3KK
SyncroB.it
Maker went into liquidation. Support taken over by Nebra
- Website
- Support info
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address:
HwTUhS7JDt1NcjvVBFEmBmn49Nh98Vha26ktDHwhypXHJ
- SyncroB.it maker wallet may need funding with some SOL to be able to onboard.
- IOT Maker DC Balance: 8h3tCLdBzSKYgf3JcXpG5CRXFCrUYDMFSmUg3hzDadms
uGWAN Pro (Amber Link)
- Website
- Support: support@ugwan.io
- IOT Hotspot HIP19 Application
- IOT Onboarding Maker Address: HfKwPAqu2kqPJYpWb9yrzdArqARzuyqe6eBaot7Gzbki
- IOT Maker DC Balance: EF4CYkF8xLAuyzLutJBkApvceyVwBcAY7FX7pQJJxMFQ
Other Makers
Other makers made HIP19 applications but did not manufacture hotspots for sale and have no entries in the onboarding servers so cannot be onboarded.